I've been working with Susan for several years now. What I appreciate about Susan is that she is an excellent detective. When I have specific pain or discomfort, she doesn’t just massage that area. She asks questions, observes my movements and works to identify the underlying source of the problem. Working with Susan, I have significantly reduced the amount of pain I have in my neck and shoulders. The one time I did have a more severe flare up, Susan was able to get me in right away during off-hours to speed my recovery. I’ve had such a positive experience that I thought it would be helpful for my daughters, ages 11 and 14, to start getting massages as well. They’ve been working with Kim for about a year and have seen equally beneficial results.